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/*
* Copyright 2004-2006 Stefan Reuter
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*
*/
package org.asteriskjava.manager.event;
/**
* An AgentCompleteEvent is triggered when at the end of a call if the caller
* was connected to an agent.
* It is implemented in apps/app_queue.c
.
* Available since Asterisk 1.2
*
* @author srt
* @version $Id: AgentCompleteEvent.java 938 2007-12-31 03:23:38Z srt $
* @since 0.2
*/
public class AgentCompleteEvent extends AbstractAgentEvent
{
/**
* Serial version identifier.
*/
private static final long serialVersionUID = 2108033737226142194L;
private Long holdTime;
private Long talkTime;
private String reason;
public AgentCompleteEvent(Object source)
{
super(source);
}
/**
* Returns the amount of time the caller was on hold.
*
* @return the amount of time the caller was on hold in seconds.
*/
public Long getHoldTime()
{
return holdTime;
}
/**
* Sets the amount of time the caller was on hold.
*
* @param holdtime the amount of time the caller was on hold in seconds.
*/
public void setHoldTime(Long holdtime)
{
this.holdTime = holdtime;
}
/**
* Returns the amount of time the caller talked to the agent.
*
* @return the amount of time the caller talked to the agent in seconds.
*/
public Long getTalkTime()
{
return talkTime;
}
/**
* Sets the amount of time the caller talked to the agent.
*
* @param talkTime the amount of time the caller talked to the agent in
* seconds.
*/
public void setTalkTime(Long talkTime)
{
this.talkTime = talkTime;
}
/**
* Returns if the agent or the caller terminated the call.
*
* @return "agent" if the agent terminated the call, "caller" if the caller
* terminated the call.
*/
public String getReason()
{
return reason;
}
/**
* Sets if the agent or the caller terminated the call.
*
* @param reason "agent" if the agent terminated the call, "caller" if the
* caller terminated the call.
*/
public void setReason(String reason)
{
this.reason = reason;
}
}