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{
    "initiator": "Nathaniel Mills",
    "initiatorEmail": "[email protected]",
    "captureDate": "2019/08/14",
    "caputreTime": "03:09:43",
    "captureUtility": "https://github.ibm.com/IBM-Research-AI/helpdesk/blob/master/extract_url_info.py",
    "captureURLs": "Captured using control file name: https://ibm.box.com/s/dook4wyd2x52936hhsmu7do1ah6u9t5j",
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            "url": "https://web.archive.org/web/20190514124225/https://support.apple.com/apple-id",
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Apple\u00a0ID Support
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Find your Apple ID
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If you forgot your Apple\u00a0ID or aren't sure that you have one, there are a few ways to find it.
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Forgot password?
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If you can\u2019t remember your Apple\u00a0ID password, you can reset it and regain access to your account.
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Manage account
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From your Apple\u00a0ID account page, you can update your username, password, and payment information.
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Keep your account secure
Apple takes the security of your personal information very seriously. To help keep your Apple ID secure, make sure that only you can access your account.
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Learn more about Apple ID
Keep your settings and Apple services up to date on all of your devices. Just sign in with the same Apple ID everywhere.
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\nWhat to do after you change your Apple ID or password
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Share with family
Family Sharing lets you share Apple purchases and subscriptions with family. Share things like iCloud storage, iTunes & App Store purchases, location information, and more.
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Have a question? Ask\u00a0everyone.
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\nAsk now\n
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Want to talk with someone?
Get help for your Apple\u00a0ID. Answer a few questions and we'll recommend a solution for you.
\nContact Apple Support\n
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What else can we help you with?
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            "content": "\n\n\n\n\nbody {\n  margin-top:0 !important;\n  padding-top:0 !important;\n  /*min-width:800px !important;*/\n}\n.wb-autocomplete-suggestions {\n    text-align: left; cursor: default; border: 1px solid #ccc; border-top: 0; background: #fff; box-shadow: -1px 1px 3px rgba(0,0,0,.1);\n    position: absolute; display: none; z-index: 2147483647; max-height: 254px; overflow: hidden; overflow-y: auto; box-sizing: border-box;\n}\n.wb-autocomplete-suggestion { position: relative; padding: 0 .6em; line-height: 23px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-size: 1.02em; color: #333; }\n.wb-autocomplete-suggestion b { font-weight: bold; }\n.wb-autocomplete-suggestion.selected { background: #f0f0f0; }\n\n\n\n__wm.bt(600,27,25,2,\"web\",\"https://support.apple.com/apple-id\",\"2019-05-14\",1996,\"/_static/\",['css/banner-styles.css','css/iconochive.css']);\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOpen Menu\n\n\nClose Menu\n\n\n\n\nApple\n\n\n\n\nShopping Bag\n\n\n\n\n\n\n\n\n\n\n\n\nSearch Support\n\n\n\nCancel\n\n\n\n\n\n\n\n\nApple\n\n\n\n\nMac\n\n\n\n\niPad\n\n\n\n\niPhone\n\n\n\n\nWatch\n\n\n\n\nTV\n\n\n\n\nMusic\n\n\n\n\nSupport\n\n\n\n\n\n\n\nShopping Bag\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\tCancel\n\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u00a0\n\n\n\n\n\n\n\n                                  .as-banner-image.as-banner-image--top {\n                                      background-image: url(\"/web/20190514124225im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/apple-id-psp-banner-hero.image.large_2x.jpg\");\n                                      }\n                                  .as-banner-image.as-banner-image--top:before {\n                                      content: \"\";\n                           \t\t   display: block;\n                                      }\n                                  @media only screen and (max-width: 735px) {\n                                       .as-banner-image.as-banner-image--top {\n                                           background-image: url(\"/web/20190514124225im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/apple-id-psp-banner-hero.image.small_2x.jpg\");\n                                           }\n                                        }\n                  \t\t \t\t\n\n\n\n\nApple\u00a0ID Support\n\n\n\n\n\n\n\n\n\nFind your Apple ID\n\nIf you forgot your Apple\u00a0ID or aren't sure that you have one, there are a few ways to find it.\n\nWhere to look for your Apple ID\n\n\n\n\n\nForgot password?\n\nIf you can\u2019t remember your Apple\u00a0ID password, you can reset it and regain access to your account.\n\nCreate a new password\n\n\n\n\n\nManage account\n\nFrom your Apple\u00a0ID account page, you can update your username, password, and payment information.\n\nGo to your Apple ID account page\n\n\n\n\n\n\n\n\n\n\n\nKeep your account secureApple takes the security of your personal information very seriously. To help keep your Apple ID secure, make sure that only you can access your account.\n\nProtect your account with two-factor authentication\n\nLearn about security and your Apple ID\n\nUse your own Apple ID for Family Sharing\n\n\n\n\n\n\n\n\n\n\n\nLearn more about Apple IDKeep your settings and Apple services up to date on all of your devices. Just sign in with the same Apple ID everywhere.\n\nHere\u2019s where you sign in\n\nSee where to use your Apple ID\n\nWhat to do after you change your Apple ID or password\n\n\n\n\n\n\n\n\n\n\n\nShare with familyFamily Sharing lets you share Apple purchases and subscriptions with family. Share things like iCloud storage, iTunes & App Store purchases, location information, and more.\n\nHow Family Sharing works\n\nSet up Family Sharing\n\nCreate an Apple ID for your child\n\n\n\n\n\n\n\n\n\n\n\nHave a question? Ask\u00a0everyone.The members of our Apple Support Community can help answer your question. Or, if someone\u2019s already asked, you can search for the best answer.\nAsk now\n\n\n\n\n\n\nWant to talk with someone?Get help for your Apple\u00a0ID. Answer a few questions and we'll recommend a solution for you.\nContact Apple Support\n\n\n\n\n\n\n\n\nWhat else can we help you with?\n\n\n\n\n\n\n Search Support\n\n\n\n\nClear Search\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nApple Footer\n\n\n\uf8ff\nApple\n\n\n\n\n\n\n\nSupport\n\n\n\n\nApple ID\n\n\n\n\n\n\n\n\nGet Support+\n\n\niPhone Support\n\niPad Support\n\nWatch Support\n\nMac Support\n\nMusic Support\n\nApple ID Support\n\nApps Support\n\nSupport Site Map\n\n\n\n\n\nService & Repair+\n\n\nApple Repair Options\n\nService and Repair Information\n\nAppleCare Products\n\nHardware Warranties\n\nSoftware License Agreements\n\nComplimentary Support\n\n\n\n\n\nResources+\n\n\nDownloads & Updates\n\nManuals\n\nTech Specs\n\nAccessibility\n\nEducation Program\n\nBusiness\n\nApple Support Videos\n\n\n\n\n\nConnect+\n\n\nContact Us\n\nPhone Numbers\n\nMy Support\n\nApple Support App\n\n@Apple Support\n\n\n\n \n\n\nUnited States\n\n\nCopyright \u00a9 2019 Apple Inc. All rights reserved.\n Privacy Policy Terms of Use Sales and Refunds Site Map \n\n\n\n\n\n \n\n\n"
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