cn.felord.api.KfUpgradeApi Maven / Gradle / Ivy
/*
* Copyright (c) 2023. felord.cn
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
* https://www.apache.org/licenses/LICENSE-2.0
* Website:
* https://felord.cn
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
package cn.felord.api;
import cn.felord.WeComException;
import cn.felord.domain.WeComResponse;
import cn.felord.domain.callcenter.*;
import retrofit2.http.Body;
import retrofit2.http.GET;
import retrofit2.http.POST;
/**
* 升级服务
*
* @author dax
* @since 2024/6/6
*/
public interface KfUpgradeApi {
/**
* 获取配置的专员与客户群
*
* @return the upgrade service config
* @throws WeComException the weComException
*/
@GET("kf/customer/get_upgrade_service_config")
UpgradeServiceConfig upgradeServiceConfig() throws WeComException;
/**
* 为客户升级为专员或客户群服务
*
* @param request the request
* @return the upgrade service config
* @throws WeComException the weComException
*/
@POST("kf/customer/upgrade_service")
WeComResponse upgradeService(@Body UpgradeServiceRequest request) throws WeComException;
/**
* 为客户取消推荐
*
* @param kfAndExternalUser the kf and external user
* @return the we com response
* @throws WeComException the weComException
*/
@POST("kf/customer/cancel_upgrade_service")
WeComResponse cancelService(@Body KfAndExternalUser kfAndExternalUser) throws WeComException;
/**
* 获取客户基础信息
*
* @param request the request
* @return the kf external user response
* @throws WeComException the weComException
*/
@POST("kf/customer/batchget")
KfExternalUserResponse batchKfExternalUsers(@Body KfExternalUserRequest request) throws WeComException;
}