com.aliyun.ccc20200701.models.ListHistoricalAgentReportResponseBody Maven / Gradle / Ivy
// This file is auto-generated, don't edit it. Thanks.
package com.aliyun.ccc20200701.models;
import com.aliyun.tea.*;
public class ListHistoricalAgentReportResponseBody extends TeaModel {
/**
* example:
* OK
*/
@NameInMap("Code")
public String code;
@NameInMap("Data")
public ListHistoricalAgentReportResponseBodyData data;
/**
* example:
* 200
*/
@NameInMap("HttpStatusCode")
public Integer httpStatusCode;
@NameInMap("Message")
public String message;
/**
* example:
* EEEE671A-3E24-4A04-81E6-6C4F5B39DF75
*/
@NameInMap("RequestId")
public String requestId;
public static ListHistoricalAgentReportResponseBody build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBody self = new ListHistoricalAgentReportResponseBody();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBody setCode(String code) {
this.code = code;
return this;
}
public String getCode() {
return this.code;
}
public ListHistoricalAgentReportResponseBody setData(ListHistoricalAgentReportResponseBodyData data) {
this.data = data;
return this;
}
public ListHistoricalAgentReportResponseBodyData getData() {
return this.data;
}
public ListHistoricalAgentReportResponseBody setHttpStatusCode(Integer httpStatusCode) {
this.httpStatusCode = httpStatusCode;
return this;
}
public Integer getHttpStatusCode() {
return this.httpStatusCode;
}
public ListHistoricalAgentReportResponseBody setMessage(String message) {
this.message = message;
return this;
}
public String getMessage() {
return this.message;
}
public ListHistoricalAgentReportResponseBody setRequestId(String requestId) {
this.requestId = requestId;
return this;
}
public String getRequestId() {
return this.requestId;
}
public static class ListHistoricalAgentReportResponseBodyDataListBack2Back extends TeaModel {
@NameInMap("AgentHandleRate")
public String agentHandleRate;
@NameInMap("AnswerRate")
public String answerRate;
@NameInMap("AverageCustomerRingTime")
public String averageCustomerRingTime;
@NameInMap("AverageRingTime")
public String averageRingTime;
@NameInMap("AverageTalkTime")
public String averageTalkTime;
@NameInMap("CallsAgentHandled")
public String callsAgentHandled;
@NameInMap("CallsAnswered")
public String callsAnswered;
@NameInMap("CallsCustomerAnswered")
public String callsCustomerAnswered;
@NameInMap("CallsDialed")
public String callsDialed;
@NameInMap("CustomerAnswerRate")
public String customerAnswerRate;
@NameInMap("MaxCustomerRingTime")
public String maxCustomerRingTime;
@NameInMap("MaxRingTime")
public String maxRingTime;
@NameInMap("MaxTalkTime")
public String maxTalkTime;
@NameInMap("TotalCustomerRingTime")
public String totalCustomerRingTime;
@NameInMap("TotalRingTime")
public String totalRingTime;
@NameInMap("TotalTalkTime")
public String totalTalkTime;
public static ListHistoricalAgentReportResponseBodyDataListBack2Back build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListBack2Back self = new ListHistoricalAgentReportResponseBodyDataListBack2Back();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setAgentHandleRate(String agentHandleRate) {
this.agentHandleRate = agentHandleRate;
return this;
}
public String getAgentHandleRate() {
return this.agentHandleRate;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setAnswerRate(String answerRate) {
this.answerRate = answerRate;
return this;
}
public String getAnswerRate() {
return this.answerRate;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setAverageCustomerRingTime(String averageCustomerRingTime) {
this.averageCustomerRingTime = averageCustomerRingTime;
return this;
}
public String getAverageCustomerRingTime() {
return this.averageCustomerRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setAverageRingTime(String averageRingTime) {
this.averageRingTime = averageRingTime;
return this;
}
public String getAverageRingTime() {
return this.averageRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setAverageTalkTime(String averageTalkTime) {
this.averageTalkTime = averageTalkTime;
return this;
}
public String getAverageTalkTime() {
return this.averageTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setCallsAgentHandled(String callsAgentHandled) {
this.callsAgentHandled = callsAgentHandled;
return this;
}
public String getCallsAgentHandled() {
return this.callsAgentHandled;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setCallsAnswered(String callsAnswered) {
this.callsAnswered = callsAnswered;
return this;
}
public String getCallsAnswered() {
return this.callsAnswered;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setCallsCustomerAnswered(String callsCustomerAnswered) {
this.callsCustomerAnswered = callsCustomerAnswered;
return this;
}
public String getCallsCustomerAnswered() {
return this.callsCustomerAnswered;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setCallsDialed(String callsDialed) {
this.callsDialed = callsDialed;
return this;
}
public String getCallsDialed() {
return this.callsDialed;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setCustomerAnswerRate(String customerAnswerRate) {
this.customerAnswerRate = customerAnswerRate;
return this;
}
public String getCustomerAnswerRate() {
return this.customerAnswerRate;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setMaxCustomerRingTime(String maxCustomerRingTime) {
this.maxCustomerRingTime = maxCustomerRingTime;
return this;
}
public String getMaxCustomerRingTime() {
return this.maxCustomerRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setMaxRingTime(String maxRingTime) {
this.maxRingTime = maxRingTime;
return this;
}
public String getMaxRingTime() {
return this.maxRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setMaxTalkTime(String maxTalkTime) {
this.maxTalkTime = maxTalkTime;
return this;
}
public String getMaxTalkTime() {
return this.maxTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setTotalCustomerRingTime(String totalCustomerRingTime) {
this.totalCustomerRingTime = totalCustomerRingTime;
return this;
}
public String getTotalCustomerRingTime() {
return this.totalCustomerRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setTotalRingTime(String totalRingTime) {
this.totalRingTime = totalRingTime;
return this;
}
public String getTotalRingTime() {
return this.totalRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back setTotalTalkTime(String totalTalkTime) {
this.totalTalkTime = totalTalkTime;
return this;
}
public String getTotalTalkTime() {
return this.totalTalkTime;
}
}
public static class ListHistoricalAgentReportResponseBodyDataListInboundAccessChannelTypeDetails extends TeaModel {
@NameInMap("AccessChannelType")
public String accessChannelType;
@NameInMap("CallsOffered")
public Long callsOffered;
public static ListHistoricalAgentReportResponseBodyDataListInboundAccessChannelTypeDetails build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListInboundAccessChannelTypeDetails self = new ListHistoricalAgentReportResponseBodyDataListInboundAccessChannelTypeDetails();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListInboundAccessChannelTypeDetails setAccessChannelType(String accessChannelType) {
this.accessChannelType = accessChannelType;
return this;
}
public String getAccessChannelType() {
return this.accessChannelType;
}
public ListHistoricalAgentReportResponseBodyDataListInboundAccessChannelTypeDetails setCallsOffered(Long callsOffered) {
this.callsOffered = callsOffered;
return this;
}
public Long getCallsOffered() {
return this.callsOffered;
}
}
public static class ListHistoricalAgentReportResponseBodyDataListInbound extends TeaModel {
@NameInMap("AccessChannelTypeDetails")
public java.util.List accessChannelTypeDetails;
@NameInMap("AverageFirstResponseTime")
public Float averageFirstResponseTime;
/**
* example:
* 0
*/
@NameInMap("AverageHoldTime")
public Float averageHoldTime;
@NameInMap("AverageResponseTime")
public Float averageResponseTime;
/**
* example:
* 0
*/
@NameInMap("AverageRingTime")
public Float averageRingTime;
/**
* example:
* 0
*/
@NameInMap("AverageTalkTime")
public Float averageTalkTime;
/**
* example:
* 0
*/
@NameInMap("AverageWorkTime")
public Float averageWorkTime;
/**
* example:
* 0
*/
@NameInMap("CallsAttendedTransferIn")
public Long callsAttendedTransferIn;
/**
* example:
* 0
*/
@NameInMap("CallsAttendedTransferOut")
public Long callsAttendedTransferOut;
/**
* example:
* 0
*/
@NameInMap("CallsBlindTransferIn")
public Long callsBlindTransferIn;
/**
* example:
* 0
*/
@NameInMap("CallsBlindTransferOut")
public Long callsBlindTransferOut;
/**
* example:
* 0
*/
@NameInMap("CallsHandled")
public Long callsHandled;
/**
* example:
* 0
*/
@NameInMap("CallsHold")
public Long callsHold;
/**
* example:
* 0
*/
@NameInMap("CallsOffered")
public Long callsOffered;
/**
* example:
* 0
*/
@NameInMap("CallsRinged")
public Long callsRinged;
/**
* example:
* 0
*/
@NameInMap("HandleRate")
public Float handleRate;
/**
* example:
* 0
*/
@NameInMap("MaxHoldTime")
public Long maxHoldTime;
/**
* example:
* 0
*/
@NameInMap("MaxRingTime")
public Long maxRingTime;
/**
* example:
* 0
*/
@NameInMap("MaxTalkTime")
public Long maxTalkTime;
/**
* example:
* 0
*/
@NameInMap("MaxWorkTime")
public Long maxWorkTime;
/**
* example:
* 0
*/
@NameInMap("SatisfactionIndex")
public Float satisfactionIndex;
/**
* example:
* 0
*/
@NameInMap("SatisfactionRate")
public Float satisfactionRate;
/**
* example:
* 0
*/
@NameInMap("SatisfactionSurveysOffered")
public Long satisfactionSurveysOffered;
/**
* example:
* 0
*/
@NameInMap("SatisfactionSurveysResponded")
public Long satisfactionSurveysResponded;
@NameInMap("ServiceLevel15")
public Float serviceLevel15;
/**
* example:
* 0
*/
@NameInMap("TotalHoldTime")
public Long totalHoldTime;
@NameInMap("TotalMessagesSent")
public Long totalMessagesSent;
@NameInMap("TotalMessagesSentByAgent")
public Long totalMessagesSentByAgent;
@NameInMap("TotalMessagesSentByCustomer")
public String totalMessagesSentByCustomer;
/**
* example:
* 0
*/
@NameInMap("TotalRingTime")
public Long totalRingTime;
/**
* example:
* 0
*/
@NameInMap("TotalTalkTime")
public Long totalTalkTime;
/**
* example:
* 0
*/
@NameInMap("TotalWorkTime")
public Long totalWorkTime;
public static ListHistoricalAgentReportResponseBodyDataListInbound build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListInbound self = new ListHistoricalAgentReportResponseBodyDataListInbound();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAccessChannelTypeDetails(java.util.List accessChannelTypeDetails) {
this.accessChannelTypeDetails = accessChannelTypeDetails;
return this;
}
public java.util.List getAccessChannelTypeDetails() {
return this.accessChannelTypeDetails;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAverageFirstResponseTime(Float averageFirstResponseTime) {
this.averageFirstResponseTime = averageFirstResponseTime;
return this;
}
public Float getAverageFirstResponseTime() {
return this.averageFirstResponseTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAverageHoldTime(Float averageHoldTime) {
this.averageHoldTime = averageHoldTime;
return this;
}
public Float getAverageHoldTime() {
return this.averageHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAverageResponseTime(Float averageResponseTime) {
this.averageResponseTime = averageResponseTime;
return this;
}
public Float getAverageResponseTime() {
return this.averageResponseTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAverageRingTime(Float averageRingTime) {
this.averageRingTime = averageRingTime;
return this;
}
public Float getAverageRingTime() {
return this.averageRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAverageTalkTime(Float averageTalkTime) {
this.averageTalkTime = averageTalkTime;
return this;
}
public Float getAverageTalkTime() {
return this.averageTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setAverageWorkTime(Float averageWorkTime) {
this.averageWorkTime = averageWorkTime;
return this;
}
public Float getAverageWorkTime() {
return this.averageWorkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsAttendedTransferIn(Long callsAttendedTransferIn) {
this.callsAttendedTransferIn = callsAttendedTransferIn;
return this;
}
public Long getCallsAttendedTransferIn() {
return this.callsAttendedTransferIn;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsAttendedTransferOut(Long callsAttendedTransferOut) {
this.callsAttendedTransferOut = callsAttendedTransferOut;
return this;
}
public Long getCallsAttendedTransferOut() {
return this.callsAttendedTransferOut;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsBlindTransferIn(Long callsBlindTransferIn) {
this.callsBlindTransferIn = callsBlindTransferIn;
return this;
}
public Long getCallsBlindTransferIn() {
return this.callsBlindTransferIn;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsBlindTransferOut(Long callsBlindTransferOut) {
this.callsBlindTransferOut = callsBlindTransferOut;
return this;
}
public Long getCallsBlindTransferOut() {
return this.callsBlindTransferOut;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsHandled(Long callsHandled) {
this.callsHandled = callsHandled;
return this;
}
public Long getCallsHandled() {
return this.callsHandled;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsHold(Long callsHold) {
this.callsHold = callsHold;
return this;
}
public Long getCallsHold() {
return this.callsHold;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsOffered(Long callsOffered) {
this.callsOffered = callsOffered;
return this;
}
public Long getCallsOffered() {
return this.callsOffered;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setCallsRinged(Long callsRinged) {
this.callsRinged = callsRinged;
return this;
}
public Long getCallsRinged() {
return this.callsRinged;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setHandleRate(Float handleRate) {
this.handleRate = handleRate;
return this;
}
public Float getHandleRate() {
return this.handleRate;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setMaxHoldTime(Long maxHoldTime) {
this.maxHoldTime = maxHoldTime;
return this;
}
public Long getMaxHoldTime() {
return this.maxHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setMaxRingTime(Long maxRingTime) {
this.maxRingTime = maxRingTime;
return this;
}
public Long getMaxRingTime() {
return this.maxRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setMaxTalkTime(Long maxTalkTime) {
this.maxTalkTime = maxTalkTime;
return this;
}
public Long getMaxTalkTime() {
return this.maxTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setMaxWorkTime(Long maxWorkTime) {
this.maxWorkTime = maxWorkTime;
return this;
}
public Long getMaxWorkTime() {
return this.maxWorkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setSatisfactionIndex(Float satisfactionIndex) {
this.satisfactionIndex = satisfactionIndex;
return this;
}
public Float getSatisfactionIndex() {
return this.satisfactionIndex;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setSatisfactionRate(Float satisfactionRate) {
this.satisfactionRate = satisfactionRate;
return this;
}
public Float getSatisfactionRate() {
return this.satisfactionRate;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setSatisfactionSurveysOffered(Long satisfactionSurveysOffered) {
this.satisfactionSurveysOffered = satisfactionSurveysOffered;
return this;
}
public Long getSatisfactionSurveysOffered() {
return this.satisfactionSurveysOffered;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setSatisfactionSurveysResponded(Long satisfactionSurveysResponded) {
this.satisfactionSurveysResponded = satisfactionSurveysResponded;
return this;
}
public Long getSatisfactionSurveysResponded() {
return this.satisfactionSurveysResponded;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setServiceLevel15(Float serviceLevel15) {
this.serviceLevel15 = serviceLevel15;
return this;
}
public Float getServiceLevel15() {
return this.serviceLevel15;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalHoldTime(Long totalHoldTime) {
this.totalHoldTime = totalHoldTime;
return this;
}
public Long getTotalHoldTime() {
return this.totalHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalMessagesSent(Long totalMessagesSent) {
this.totalMessagesSent = totalMessagesSent;
return this;
}
public Long getTotalMessagesSent() {
return this.totalMessagesSent;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalMessagesSentByAgent(Long totalMessagesSentByAgent) {
this.totalMessagesSentByAgent = totalMessagesSentByAgent;
return this;
}
public Long getTotalMessagesSentByAgent() {
return this.totalMessagesSentByAgent;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalMessagesSentByCustomer(String totalMessagesSentByCustomer) {
this.totalMessagesSentByCustomer = totalMessagesSentByCustomer;
return this;
}
public String getTotalMessagesSentByCustomer() {
return this.totalMessagesSentByCustomer;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalRingTime(Long totalRingTime) {
this.totalRingTime = totalRingTime;
return this;
}
public Long getTotalRingTime() {
return this.totalRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalTalkTime(Long totalTalkTime) {
this.totalTalkTime = totalTalkTime;
return this;
}
public Long getTotalTalkTime() {
return this.totalTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInbound setTotalWorkTime(Long totalWorkTime) {
this.totalWorkTime = totalWorkTime;
return this;
}
public Long getTotalWorkTime() {
return this.totalWorkTime;
}
}
public static class ListHistoricalAgentReportResponseBodyDataListInternal extends TeaModel {
@NameInMap("AverageTalkTime")
public Float averageTalkTime;
@NameInMap("CallsAnswered")
public Long callsAnswered;
@NameInMap("CallsDialed")
public Long callsDialed;
@NameInMap("CallsHandled")
public Long callsHandled;
@NameInMap("CallsOffered")
public Long callsOffered;
@NameInMap("CallsTalked")
public Long callsTalked;
@NameInMap("MaxTalkTime")
public Long maxTalkTime;
@NameInMap("TotalTalkTime")
public Long totalTalkTime;
public static ListHistoricalAgentReportResponseBodyDataListInternal build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListInternal self = new ListHistoricalAgentReportResponseBodyDataListInternal();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListInternal setAverageTalkTime(Float averageTalkTime) {
this.averageTalkTime = averageTalkTime;
return this;
}
public Float getAverageTalkTime() {
return this.averageTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setCallsAnswered(Long callsAnswered) {
this.callsAnswered = callsAnswered;
return this;
}
public Long getCallsAnswered() {
return this.callsAnswered;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setCallsDialed(Long callsDialed) {
this.callsDialed = callsDialed;
return this;
}
public Long getCallsDialed() {
return this.callsDialed;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setCallsHandled(Long callsHandled) {
this.callsHandled = callsHandled;
return this;
}
public Long getCallsHandled() {
return this.callsHandled;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setCallsOffered(Long callsOffered) {
this.callsOffered = callsOffered;
return this;
}
public Long getCallsOffered() {
return this.callsOffered;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setCallsTalked(Long callsTalked) {
this.callsTalked = callsTalked;
return this;
}
public Long getCallsTalked() {
return this.callsTalked;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setMaxTalkTime(Long maxTalkTime) {
this.maxTalkTime = maxTalkTime;
return this;
}
public Long getMaxTalkTime() {
return this.maxTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListInternal setTotalTalkTime(Long totalTalkTime) {
this.totalTalkTime = totalTalkTime;
return this;
}
public Long getTotalTalkTime() {
return this.totalTalkTime;
}
}
public static class ListHistoricalAgentReportResponseBodyDataListOutbound extends TeaModel {
/**
* example:
* 0
*/
@NameInMap("AnswerRate")
public Float answerRate;
/**
* example:
* 0
*/
@NameInMap("AverageDialingTime")
public Float averageDialingTime;
/**
* example:
* 0
*/
@NameInMap("AverageHoldTime")
public Float averageHoldTime;
/**
* example:
* 0
*/
@NameInMap("AverageRingTime")
public Float averageRingTime;
/**
* example:
* 0
*/
@NameInMap("AverageTalkTime")
public Float averageTalkTime;
/**
* example:
* 0
*/
@NameInMap("AverageWorkTime")
public Float averageWorkTime;
/**
* example:
* 0
*/
@NameInMap("CallsAnswered")
public Long callsAnswered;
/**
* example:
* 0
*/
@NameInMap("CallsAttendedTransferIn")
public Long callsAttendedTransferIn;
/**
* example:
* 0
*/
@NameInMap("CallsAttendedTransferOut")
public Long callsAttendedTransferOut;
/**
* example:
* 0
*/
@NameInMap("CallsBlindTransferIn")
public Long callsBlindTransferIn;
/**
* example:
* 0
*/
@NameInMap("CallsBlindTransferOut")
public Long callsBlindTransferOut;
/**
* example:
* 0
*/
@NameInMap("CallsDialed")
public Long callsDialed;
/**
* example:
* 0
*/
@NameInMap("CallsHold")
public Long callsHold;
/**
* example:
* 0
*/
@NameInMap("CallsRinged")
public Long callsRinged;
/**
* example:
* 0
*/
@NameInMap("MaxDialingTime")
public Long maxDialingTime;
/**
* example:
* 0
*/
@NameInMap("MaxHoldTime")
public Long maxHoldTime;
/**
* example:
* 0
*/
@NameInMap("MaxRingTime")
public Long maxRingTime;
/**
* example:
* 0
*/
@NameInMap("MaxTalkTime")
public Long maxTalkTime;
/**
* example:
* 0
*/
@NameInMap("MaxWorkTime")
public Long maxWorkTime;
/**
* example:
* 0
*/
@NameInMap("SatisfactionIndex")
public Float satisfactionIndex;
/**
* example:
* 0
*/
@NameInMap("SatisfactionRate")
public Float satisfactionRate;
/**
* example:
* 0
*/
@NameInMap("SatisfactionSurveysOffered")
public Long satisfactionSurveysOffered;
/**
* example:
* 0
*/
@NameInMap("SatisfactionSurveysResponded")
public Long satisfactionSurveysResponded;
/**
* example:
* 0
*/
@NameInMap("TotalDialingTime")
public Long totalDialingTime;
/**
* example:
* 0
*/
@NameInMap("TotalHoldTime")
public Long totalHoldTime;
/**
* example:
* 0
*/
@NameInMap("TotalRingTime")
public Long totalRingTime;
/**
* example:
* 0
*/
@NameInMap("TotalTalkTime")
public Long totalTalkTime;
/**
* example:
* 0
*/
@NameInMap("TotalWorkTime")
public Long totalWorkTime;
public static ListHistoricalAgentReportResponseBodyDataListOutbound build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListOutbound self = new ListHistoricalAgentReportResponseBodyDataListOutbound();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setAnswerRate(Float answerRate) {
this.answerRate = answerRate;
return this;
}
public Float getAnswerRate() {
return this.answerRate;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setAverageDialingTime(Float averageDialingTime) {
this.averageDialingTime = averageDialingTime;
return this;
}
public Float getAverageDialingTime() {
return this.averageDialingTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setAverageHoldTime(Float averageHoldTime) {
this.averageHoldTime = averageHoldTime;
return this;
}
public Float getAverageHoldTime() {
return this.averageHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setAverageRingTime(Float averageRingTime) {
this.averageRingTime = averageRingTime;
return this;
}
public Float getAverageRingTime() {
return this.averageRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setAverageTalkTime(Float averageTalkTime) {
this.averageTalkTime = averageTalkTime;
return this;
}
public Float getAverageTalkTime() {
return this.averageTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setAverageWorkTime(Float averageWorkTime) {
this.averageWorkTime = averageWorkTime;
return this;
}
public Float getAverageWorkTime() {
return this.averageWorkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsAnswered(Long callsAnswered) {
this.callsAnswered = callsAnswered;
return this;
}
public Long getCallsAnswered() {
return this.callsAnswered;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsAttendedTransferIn(Long callsAttendedTransferIn) {
this.callsAttendedTransferIn = callsAttendedTransferIn;
return this;
}
public Long getCallsAttendedTransferIn() {
return this.callsAttendedTransferIn;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsAttendedTransferOut(Long callsAttendedTransferOut) {
this.callsAttendedTransferOut = callsAttendedTransferOut;
return this;
}
public Long getCallsAttendedTransferOut() {
return this.callsAttendedTransferOut;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsBlindTransferIn(Long callsBlindTransferIn) {
this.callsBlindTransferIn = callsBlindTransferIn;
return this;
}
public Long getCallsBlindTransferIn() {
return this.callsBlindTransferIn;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsBlindTransferOut(Long callsBlindTransferOut) {
this.callsBlindTransferOut = callsBlindTransferOut;
return this;
}
public Long getCallsBlindTransferOut() {
return this.callsBlindTransferOut;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsDialed(Long callsDialed) {
this.callsDialed = callsDialed;
return this;
}
public Long getCallsDialed() {
return this.callsDialed;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsHold(Long callsHold) {
this.callsHold = callsHold;
return this;
}
public Long getCallsHold() {
return this.callsHold;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setCallsRinged(Long callsRinged) {
this.callsRinged = callsRinged;
return this;
}
public Long getCallsRinged() {
return this.callsRinged;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setMaxDialingTime(Long maxDialingTime) {
this.maxDialingTime = maxDialingTime;
return this;
}
public Long getMaxDialingTime() {
return this.maxDialingTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setMaxHoldTime(Long maxHoldTime) {
this.maxHoldTime = maxHoldTime;
return this;
}
public Long getMaxHoldTime() {
return this.maxHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setMaxRingTime(Long maxRingTime) {
this.maxRingTime = maxRingTime;
return this;
}
public Long getMaxRingTime() {
return this.maxRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setMaxTalkTime(Long maxTalkTime) {
this.maxTalkTime = maxTalkTime;
return this;
}
public Long getMaxTalkTime() {
return this.maxTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setMaxWorkTime(Long maxWorkTime) {
this.maxWorkTime = maxWorkTime;
return this;
}
public Long getMaxWorkTime() {
return this.maxWorkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setSatisfactionIndex(Float satisfactionIndex) {
this.satisfactionIndex = satisfactionIndex;
return this;
}
public Float getSatisfactionIndex() {
return this.satisfactionIndex;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setSatisfactionRate(Float satisfactionRate) {
this.satisfactionRate = satisfactionRate;
return this;
}
public Float getSatisfactionRate() {
return this.satisfactionRate;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setSatisfactionSurveysOffered(Long satisfactionSurveysOffered) {
this.satisfactionSurveysOffered = satisfactionSurveysOffered;
return this;
}
public Long getSatisfactionSurveysOffered() {
return this.satisfactionSurveysOffered;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setSatisfactionSurveysResponded(Long satisfactionSurveysResponded) {
this.satisfactionSurveysResponded = satisfactionSurveysResponded;
return this;
}
public Long getSatisfactionSurveysResponded() {
return this.satisfactionSurveysResponded;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setTotalDialingTime(Long totalDialingTime) {
this.totalDialingTime = totalDialingTime;
return this;
}
public Long getTotalDialingTime() {
return this.totalDialingTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setTotalHoldTime(Long totalHoldTime) {
this.totalHoldTime = totalHoldTime;
return this;
}
public Long getTotalHoldTime() {
return this.totalHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setTotalRingTime(Long totalRingTime) {
this.totalRingTime = totalRingTime;
return this;
}
public Long getTotalRingTime() {
return this.totalRingTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setTotalTalkTime(Long totalTalkTime) {
this.totalTalkTime = totalTalkTime;
return this;
}
public Long getTotalTalkTime() {
return this.totalTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound setTotalWorkTime(Long totalWorkTime) {
this.totalWorkTime = totalWorkTime;
return this;
}
public Long getTotalWorkTime() {
return this.totalWorkTime;
}
}
public static class ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList extends TeaModel {
@NameInMap("BreakCode")
public String breakCode;
@NameInMap("Count")
public Long count;
@NameInMap("Duration")
public Long duration;
public static ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList self = new ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList setBreakCode(String breakCode) {
this.breakCode = breakCode;
return this;
}
public String getBreakCode() {
return this.breakCode;
}
public ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList setCount(Long count) {
this.count = count;
return this;
}
public Long getCount() {
return this.count;
}
public ListHistoricalAgentReportResponseBodyDataListOverallBreakCodeDetailList setDuration(Long duration) {
this.duration = duration;
return this;
}
public Long getDuration() {
return this.duration;
}
}
public static class ListHistoricalAgentReportResponseBodyDataListOverall extends TeaModel {
/**
* example:
* 0
*/
@NameInMap("AverageBreakTime")
public Float averageBreakTime;
/**
* example:
* 0
*/
@NameInMap("AverageHoldTime")
public Float averageHoldTime;
/**
* example:
* 0
*/
@NameInMap("AverageReadyTime")
public Float averageReadyTime;
/**
* example:
* 0
*/
@NameInMap("AverageTalkTime")
public Float averageTalkTime;
/**
* example:
* 0
*/
@NameInMap("AverageWorkTime")
public Float averageWorkTime;
@NameInMap("BreakCodeDetailList")
public java.util.List breakCodeDetailList;
@NameInMap("FirstCheckInTime")
public Long firstCheckInTime;
@NameInMap("LastCheckOutTime")
public Long lastCheckOutTime;
/**
* example:
* 0
*/
@NameInMap("MaxBreakTime")
public Long maxBreakTime;
/**
* example:
* 0
*/
@NameInMap("MaxHoldTime")
public Long maxHoldTime;
/**
* example:
* 0
*/
@NameInMap("MaxReadyTime")
public Long maxReadyTime;
/**
* example:
* 0
*/
@NameInMap("MaxTalkTime")
public Long maxTalkTime;
/**
* example:
* 0
*/
@NameInMap("MaxWorkTime")
public Long maxWorkTime;
/**
* example:
* 0
*/
@NameInMap("OccupancyRate")
public Float occupancyRate;
/**
* example:
* 0
*/
@NameInMap("SatisfactionIndex")
public Float satisfactionIndex;
/**
* example:
* 0
*/
@NameInMap("SatisfactionRate")
public Float satisfactionRate;
/**
* example:
* 0
*/
@NameInMap("SatisfactionSurveysOffered")
public Long satisfactionSurveysOffered;
/**
* example:
* 0
*/
@NameInMap("SatisfactionSurveysResponded")
public Long satisfactionSurveysResponded;
/**
* example:
* 0
*/
@NameInMap("TotalBreakTime")
public Long totalBreakTime;
/**
* example:
* 0
*/
@NameInMap("TotalCalls")
public Long totalCalls;
/**
* example:
* 0
*/
@NameInMap("TotalHoldTime")
public Long totalHoldTime;
/**
* example:
* 0
*/
@NameInMap("TotalLoggedInTime")
public Long totalLoggedInTime;
@NameInMap("TotalOffSiteLoggedInTime")
public Long totalOffSiteLoggedInTime;
/**
* example:
* 已弃用，请使用TotalOffSiteLoggedInTime代替此参数
*/
@NameInMap("TotalOffSiteOnlineTime")
public Long totalOffSiteOnlineTime;
@NameInMap("TotalOfficePhoneLoggedInTime")
public Long totalOfficePhoneLoggedInTime;
/**
* example:
* 已弃用，请使用TotalOfficePhoneLoggedInTime代替此参数
*/
@NameInMap("TotalOfficePhoneOnlineTime")
public Long totalOfficePhoneOnlineTime;
@NameInMap("TotalOnSiteLoggedInTime")
public Long totalOnSiteLoggedInTime;
/**
* example:
* 已弃用，请使用TotalOnSiteLoggedInTime代替此参数
*/
@NameInMap("TotalOnSiteOnlineTime")
public Long totalOnSiteOnlineTime;
@NameInMap("TotalOutboundScenarioLoggedInTime")
public Long totalOutboundScenarioLoggedInTime;
@NameInMap("TotalOutboundScenarioReadyTime")
public Long totalOutboundScenarioReadyTime;
/**
* example:
* 已弃用，请使用TotalOutboundScenarioLoggedInTime代替此参数
*/
@NameInMap("TotalOutboundScenarioTime")
public Long totalOutboundScenarioTime;
/**
* example:
* 0
*/
@NameInMap("TotalReadyTime")
public Long totalReadyTime;
/**
* example:
* 0
*/
@NameInMap("TotalTalkTime")
public Long totalTalkTime;
/**
* example:
* 0
*/
@NameInMap("TotalWorkTime")
public Long totalWorkTime;
public static ListHistoricalAgentReportResponseBodyDataListOverall build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataListOverall self = new ListHistoricalAgentReportResponseBodyDataListOverall();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataListOverall setAverageBreakTime(Float averageBreakTime) {
this.averageBreakTime = averageBreakTime;
return this;
}
public Float getAverageBreakTime() {
return this.averageBreakTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setAverageHoldTime(Float averageHoldTime) {
this.averageHoldTime = averageHoldTime;
return this;
}
public Float getAverageHoldTime() {
return this.averageHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setAverageReadyTime(Float averageReadyTime) {
this.averageReadyTime = averageReadyTime;
return this;
}
public Float getAverageReadyTime() {
return this.averageReadyTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setAverageTalkTime(Float averageTalkTime) {
this.averageTalkTime = averageTalkTime;
return this;
}
public Float getAverageTalkTime() {
return this.averageTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setAverageWorkTime(Float averageWorkTime) {
this.averageWorkTime = averageWorkTime;
return this;
}
public Float getAverageWorkTime() {
return this.averageWorkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setBreakCodeDetailList(java.util.List breakCodeDetailList) {
this.breakCodeDetailList = breakCodeDetailList;
return this;
}
public java.util.List getBreakCodeDetailList() {
return this.breakCodeDetailList;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setFirstCheckInTime(Long firstCheckInTime) {
this.firstCheckInTime = firstCheckInTime;
return this;
}
public Long getFirstCheckInTime() {
return this.firstCheckInTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setLastCheckOutTime(Long lastCheckOutTime) {
this.lastCheckOutTime = lastCheckOutTime;
return this;
}
public Long getLastCheckOutTime() {
return this.lastCheckOutTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setMaxBreakTime(Long maxBreakTime) {
this.maxBreakTime = maxBreakTime;
return this;
}
public Long getMaxBreakTime() {
return this.maxBreakTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setMaxHoldTime(Long maxHoldTime) {
this.maxHoldTime = maxHoldTime;
return this;
}
public Long getMaxHoldTime() {
return this.maxHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setMaxReadyTime(Long maxReadyTime) {
this.maxReadyTime = maxReadyTime;
return this;
}
public Long getMaxReadyTime() {
return this.maxReadyTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setMaxTalkTime(Long maxTalkTime) {
this.maxTalkTime = maxTalkTime;
return this;
}
public Long getMaxTalkTime() {
return this.maxTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setMaxWorkTime(Long maxWorkTime) {
this.maxWorkTime = maxWorkTime;
return this;
}
public Long getMaxWorkTime() {
return this.maxWorkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setOccupancyRate(Float occupancyRate) {
this.occupancyRate = occupancyRate;
return this;
}
public Float getOccupancyRate() {
return this.occupancyRate;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setSatisfactionIndex(Float satisfactionIndex) {
this.satisfactionIndex = satisfactionIndex;
return this;
}
public Float getSatisfactionIndex() {
return this.satisfactionIndex;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setSatisfactionRate(Float satisfactionRate) {
this.satisfactionRate = satisfactionRate;
return this;
}
public Float getSatisfactionRate() {
return this.satisfactionRate;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setSatisfactionSurveysOffered(Long satisfactionSurveysOffered) {
this.satisfactionSurveysOffered = satisfactionSurveysOffered;
return this;
}
public Long getSatisfactionSurveysOffered() {
return this.satisfactionSurveysOffered;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setSatisfactionSurveysResponded(Long satisfactionSurveysResponded) {
this.satisfactionSurveysResponded = satisfactionSurveysResponded;
return this;
}
public Long getSatisfactionSurveysResponded() {
return this.satisfactionSurveysResponded;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalBreakTime(Long totalBreakTime) {
this.totalBreakTime = totalBreakTime;
return this;
}
public Long getTotalBreakTime() {
return this.totalBreakTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalCalls(Long totalCalls) {
this.totalCalls = totalCalls;
return this;
}
public Long getTotalCalls() {
return this.totalCalls;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalHoldTime(Long totalHoldTime) {
this.totalHoldTime = totalHoldTime;
return this;
}
public Long getTotalHoldTime() {
return this.totalHoldTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalLoggedInTime(Long totalLoggedInTime) {
this.totalLoggedInTime = totalLoggedInTime;
return this;
}
public Long getTotalLoggedInTime() {
return this.totalLoggedInTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOffSiteLoggedInTime(Long totalOffSiteLoggedInTime) {
this.totalOffSiteLoggedInTime = totalOffSiteLoggedInTime;
return this;
}
public Long getTotalOffSiteLoggedInTime() {
return this.totalOffSiteLoggedInTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOffSiteOnlineTime(Long totalOffSiteOnlineTime) {
this.totalOffSiteOnlineTime = totalOffSiteOnlineTime;
return this;
}
public Long getTotalOffSiteOnlineTime() {
return this.totalOffSiteOnlineTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOfficePhoneLoggedInTime(Long totalOfficePhoneLoggedInTime) {
this.totalOfficePhoneLoggedInTime = totalOfficePhoneLoggedInTime;
return this;
}
public Long getTotalOfficePhoneLoggedInTime() {
return this.totalOfficePhoneLoggedInTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOfficePhoneOnlineTime(Long totalOfficePhoneOnlineTime) {
this.totalOfficePhoneOnlineTime = totalOfficePhoneOnlineTime;
return this;
}
public Long getTotalOfficePhoneOnlineTime() {
return this.totalOfficePhoneOnlineTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOnSiteLoggedInTime(Long totalOnSiteLoggedInTime) {
this.totalOnSiteLoggedInTime = totalOnSiteLoggedInTime;
return this;
}
public Long getTotalOnSiteLoggedInTime() {
return this.totalOnSiteLoggedInTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOnSiteOnlineTime(Long totalOnSiteOnlineTime) {
this.totalOnSiteOnlineTime = totalOnSiteOnlineTime;
return this;
}
public Long getTotalOnSiteOnlineTime() {
return this.totalOnSiteOnlineTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOutboundScenarioLoggedInTime(Long totalOutboundScenarioLoggedInTime) {
this.totalOutboundScenarioLoggedInTime = totalOutboundScenarioLoggedInTime;
return this;
}
public Long getTotalOutboundScenarioLoggedInTime() {
return this.totalOutboundScenarioLoggedInTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOutboundScenarioReadyTime(Long totalOutboundScenarioReadyTime) {
this.totalOutboundScenarioReadyTime = totalOutboundScenarioReadyTime;
return this;
}
public Long getTotalOutboundScenarioReadyTime() {
return this.totalOutboundScenarioReadyTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalOutboundScenarioTime(Long totalOutboundScenarioTime) {
this.totalOutboundScenarioTime = totalOutboundScenarioTime;
return this;
}
public Long getTotalOutboundScenarioTime() {
return this.totalOutboundScenarioTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalReadyTime(Long totalReadyTime) {
this.totalReadyTime = totalReadyTime;
return this;
}
public Long getTotalReadyTime() {
return this.totalReadyTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalTalkTime(Long totalTalkTime) {
this.totalTalkTime = totalTalkTime;
return this;
}
public Long getTotalTalkTime() {
return this.totalTalkTime;
}
public ListHistoricalAgentReportResponseBodyDataListOverall setTotalWorkTime(Long totalWorkTime) {
this.totalWorkTime = totalWorkTime;
return this;
}
public Long getTotalWorkTime() {
return this.totalWorkTime;
}
}
public static class ListHistoricalAgentReportResponseBodyDataList extends TeaModel {
/**
* example:
* agent1@ccc-test
*/
@NameInMap("AgentId")
public String agentId;
@NameInMap("AgentName")
public String agentName;
@NameInMap("Back2Back")
public ListHistoricalAgentReportResponseBodyDataListBack2Back back2Back;
/**
* example:
* 001
*/
@NameInMap("DisplayId")
public String displayId;
@NameInMap("Inbound")
public ListHistoricalAgentReportResponseBodyDataListInbound inbound;
@NameInMap("Internal")
public ListHistoricalAgentReportResponseBodyDataListInternal internal;
@NameInMap("Outbound")
public ListHistoricalAgentReportResponseBodyDataListOutbound outbound;
@NameInMap("Overall")
public ListHistoricalAgentReportResponseBodyDataListOverall overall;
/**
* example:
* ["skillgroup1@ccc-test","skillgroup2@ccc-test"]
*/
@NameInMap("SkillGroupIds")
public String skillGroupIds;
@NameInMap("SkillGroupNames")
public String skillGroupNames;
public static ListHistoricalAgentReportResponseBodyDataList build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyDataList self = new ListHistoricalAgentReportResponseBodyDataList();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyDataList setAgentId(String agentId) {
this.agentId = agentId;
return this;
}
public String getAgentId() {
return this.agentId;
}
public ListHistoricalAgentReportResponseBodyDataList setAgentName(String agentName) {
this.agentName = agentName;
return this;
}
public String getAgentName() {
return this.agentName;
}
public ListHistoricalAgentReportResponseBodyDataList setBack2Back(ListHistoricalAgentReportResponseBodyDataListBack2Back back2Back) {
this.back2Back = back2Back;
return this;
}
public ListHistoricalAgentReportResponseBodyDataListBack2Back getBack2Back() {
return this.back2Back;
}
public ListHistoricalAgentReportResponseBodyDataList setDisplayId(String displayId) {
this.displayId = displayId;
return this;
}
public String getDisplayId() {
return this.displayId;
}
public ListHistoricalAgentReportResponseBodyDataList setInbound(ListHistoricalAgentReportResponseBodyDataListInbound inbound) {
this.inbound = inbound;
return this;
}
public ListHistoricalAgentReportResponseBodyDataListInbound getInbound() {
return this.inbound;
}
public ListHistoricalAgentReportResponseBodyDataList setInternal(ListHistoricalAgentReportResponseBodyDataListInternal internal) {
this.internal = internal;
return this;
}
public ListHistoricalAgentReportResponseBodyDataListInternal getInternal() {
return this.internal;
}
public ListHistoricalAgentReportResponseBodyDataList setOutbound(ListHistoricalAgentReportResponseBodyDataListOutbound outbound) {
this.outbound = outbound;
return this;
}
public ListHistoricalAgentReportResponseBodyDataListOutbound getOutbound() {
return this.outbound;
}
public ListHistoricalAgentReportResponseBodyDataList setOverall(ListHistoricalAgentReportResponseBodyDataListOverall overall) {
this.overall = overall;
return this;
}
public ListHistoricalAgentReportResponseBodyDataListOverall getOverall() {
return this.overall;
}
public ListHistoricalAgentReportResponseBodyDataList setSkillGroupIds(String skillGroupIds) {
this.skillGroupIds = skillGroupIds;
return this;
}
public String getSkillGroupIds() {
return this.skillGroupIds;
}
public ListHistoricalAgentReportResponseBodyDataList setSkillGroupNames(String skillGroupNames) {
this.skillGroupNames = skillGroupNames;
return this;
}
public String getSkillGroupNames() {
return this.skillGroupNames;
}
}
public static class ListHistoricalAgentReportResponseBodyData extends TeaModel {
@NameInMap("List")
public java.util.List list;
/**
* example:
* 1
*/
@NameInMap("PageNumber")
public Integer pageNumber;
/**
* example:
* 100
*/
@NameInMap("PageSize")
public Integer pageSize;
/**
* example:
* 10
*/
@NameInMap("TotalCount")
public Integer totalCount;
public static ListHistoricalAgentReportResponseBodyData build(java.util.Map map) throws Exception {
ListHistoricalAgentReportResponseBodyData self = new ListHistoricalAgentReportResponseBodyData();
return TeaModel.build(map, self);
}
public ListHistoricalAgentReportResponseBodyData setList(java.util.List list) {
this.list = list;
return this;
}
public java.util.List getList() {
return this.list;
}
public ListHistoricalAgentReportResponseBodyData setPageNumber(Integer pageNumber) {
this.pageNumber = pageNumber;
return this;
}
public Integer getPageNumber() {
return this.pageNumber;
}
public ListHistoricalAgentReportResponseBodyData setPageSize(Integer pageSize) {
this.pageSize = pageSize;
return this;
}
public Integer getPageSize() {
return this.pageSize;
}
public ListHistoricalAgentReportResponseBodyData setTotalCount(Integer totalCount) {
this.totalCount = totalCount;
return this;
}
public Integer getTotalCount() {
return this.totalCount;
}
}
}