com.amazonaws.services.connectcontactlens.AmazonConnectContactLens Maven / Gradle / Ivy
/*
* Copyright 2019-2024 Amazon.com, Inc. or its affiliates. All Rights Reserved.
*
* Licensed under the Apache License, Version 2.0 (the "License"). You may not use this file except in compliance with
* the License. A copy of the License is located at
*
* http://aws.amazon.com/apache2.0
*
* or in the "license" file accompanying this file. This file is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR
* CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions
* and limitations under the License.
*/
package com.amazonaws.services.connectcontactlens;
import javax.annotation.Generated;
import com.amazonaws.*;
import com.amazonaws.regions.*;
import com.amazonaws.services.connectcontactlens.model.*;
/**
* Interface for accessing Amazon Connect Contact Lens.
*
* Note: Do not directly implement this interface, new methods are added to it regularly. Extend from
* {@link com.amazonaws.services.connectcontactlens.AbstractAmazonConnectContactLens} instead.
*
*
*
* -
*
*
* -
*
*
*
*
* Amazon Connect Contact Lens enables you to analyze conversations between customer and agents, by using speech
* transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis,
* detects issues, and enables you to automatically categorize contacts.
*
*
* Amazon Connect Contact Lens provides both real-time and post-call analytics of customer-agent conversations. For more
* information, see Analyze
* conversations using speech analytics in the Amazon Connect Administrator Guide.
*
*/
@Generated("com.amazonaws:aws-java-sdk-code-generator")
public interface AmazonConnectContactLens {
/**
* The region metadata service name for computing region endpoints. You can use this value to retrieve metadata
* (such as supported regions) of the service.
*
* @see RegionUtils#getRegionsForService(String)
*/
String ENDPOINT_PREFIX = "contact-lens";
/**
*
* Provides a list of analysis segments for a real-time analysis session.
*
*
* @param listRealtimeContactAnalysisSegmentsRequest
* @return Result of the ListRealtimeContactAnalysisSegments operation returned by the service.
* @throws InvalidRequestException
* The request is not valid.
* @throws AccessDeniedException
* You do not have sufficient access to perform this action.
* @throws ResourceNotFoundException
* The specified resource was not found.
* @throws InternalServiceException
* Request processing failed due to an error or failure with the service.
* @throws ThrottlingException
* The throttling limit has been exceeded.
* @sample AmazonConnectContactLens.ListRealtimeContactAnalysisSegments
* @see AWS API Documentation
*/
ListRealtimeContactAnalysisSegmentsResult listRealtimeContactAnalysisSegments(
ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest);
/**
* Shuts down this client object, releasing any resources that might be held open. This is an optional method, and
* callers are not expected to call it, but can if they want to explicitly release any open resources. Once a client
* has been shutdown, it should not be used to make any more requests.
*/
void shutdown();
/**
* Returns additional metadata for a previously executed successful request, typically used for debugging issues
* where a service isn't acting as expected. This data isn't considered part of the result data returned by an
* operation, so it's available through this separate, diagnostic interface.
*
* Response metadata is only cached for a limited period of time, so if you need to access this extra diagnostic
* information for an executed request, you should use this method to retrieve it as soon as possible after
* executing a request.
*
* @param request
* The originally executed request.
*
* @return The response metadata for the specified request, or null if none is available.
*/
ResponseMetadata getCachedResponseMetadata(AmazonWebServiceRequest request);
}