com.google.api.services.contactcenterinsights.v1.model.GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion Maven / Gradle / Ivy

Go to download
Show more of this group Show more artifacts with this name
Show all versions of google-api-services-contactcenterinsights Show documentation
There is a newer version: v1-rev20240701-2.0.0
Show newest version
/*
 * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except
 * in compliance with the License. You may obtain a copy of the License at
 *
 * http://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software distributed under the License
 * is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express
 * or implied. See the License for the specific language governing permissions and limitations under
 * the License.
 */
/*
 * This code was generated by https://github.com/googleapis/google-api-java-client-services/
 * Modify at your own risk.
 */

package com.google.api.services.contactcenterinsights.v1.model;

/**
 * Suggestion for coaching agents.
 *
 *  This is the Java data model class that specifies how to parse/serialize into the JSON that is
 * transmitted over HTTP when working with the Contact Center AI Insights API. For a detailed
 * explanation see:
 * https://developers.google.com/api-client-library/java/google-http-java-client/json
 * 
 *
 * @author Google, Inc.
 */
@SuppressWarnings("javadoc")
public final class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion extends com.google.api.client.json.GenericJson {

  /**
   * Optional. Suggested actions for the agent to take.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private java.util.List agentActionSuggestions;

  /**
   * Optional. Instructions applicable based on the current context.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private java.util.List applicableInstructions;

  static {
    // hack to force ProGuard to consider GoogleCloudContactcenterinsightsV1AgentCoachingInstruction used, since otherwise it would be stripped out
    // see https://github.com/google/google-api-java-client/issues/543
    com.google.api.client.util.Data.nullOf(GoogleCloudContactcenterinsightsV1AgentCoachingInstruction.class);
  }

  /**
   * Optional. Sample response for the Agent.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private java.util.List sampleResponses;

  /**
   * Self evaluation of the suggestion.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval suggestionEval;

  /**
   * Reasoning for the suggestion.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning suggestionReasoning;

  /**
   * Optional. Suggested actions for the agent to take.
   * @return value or {@code null} for none
   */
  public java.util.List getAgentActionSuggestions() {
    return agentActionSuggestions;
  }

  /**
   * Optional. Suggested actions for the agent to take.
   * @param agentActionSuggestions agentActionSuggestions or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion setAgentActionSuggestions(java.util.List agentActionSuggestions) {
    this.agentActionSuggestions = agentActionSuggestions;
    return this;
  }

  /**
   * Optional. Instructions applicable based on the current context.
   * @return value or {@code null} for none
   */
  public java.util.List getApplicableInstructions() {
    return applicableInstructions;
  }

  /**
   * Optional. Instructions applicable based on the current context.
   * @param applicableInstructions applicableInstructions or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion setApplicableInstructions(java.util.List applicableInstructions) {
    this.applicableInstructions = applicableInstructions;
    return this;
  }

  /**
   * Optional. Sample response for the Agent.
   * @return value or {@code null} for none
   */
  public java.util.List getSampleResponses() {
    return sampleResponses;
  }

  /**
   * Optional. Sample response for the Agent.
   * @param sampleResponses sampleResponses or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion setSampleResponses(java.util.List sampleResponses) {
    this.sampleResponses = sampleResponses;
    return this;
  }

  /**
   * Self evaluation of the suggestion.
   * @return value or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval getSuggestionEval() {
    return suggestionEval;
  }

  /**
   * Self evaluation of the suggestion.
   * @param suggestionEval suggestionEval or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion setSuggestionEval(GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval suggestionEval) {
    this.suggestionEval = suggestionEval;
    return this;
  }

  /**
   * Reasoning for the suggestion.
   * @return value or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning getSuggestionReasoning() {
    return suggestionReasoning;
  }

  /**
   * Reasoning for the suggestion.
   * @param suggestionReasoning suggestionReasoning or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion setSuggestionReasoning(GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning suggestionReasoning) {
    this.suggestionReasoning = suggestionReasoning;
    return this;
  }

  @Override
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion set(String fieldName, Object value) {
    return (GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion) super.set(fieldName, value);
  }

  @Override
  public GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion clone() {
    return (GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion) super.clone();
  }

}