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/*
 * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except
 * in compliance with the License. You may obtain a copy of the License at
 *
 * http://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software distributed under the License
 * is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express
 * or implied. See the License for the specific language governing permissions and limitations under
 * the License.
 */
/*
 * This code was generated by https://github.com/googleapis/google-api-java-client-services/
 * Modify at your own risk.
 */

package com.google.api.services.contactcenterinsights.v1.model;

/**
 * Represents an answer from Knowledge. Cuurently supports FAQ and Generative answers.
 *
 * 

This is the Java data model class that specifies how to parse/serialize into the JSON that is * transmitted over HTTP when working with the Contact Center AI Insights API. For a detailed * explanation see: * https://developers.google.com/api-client-library/java/google-http-java-client/json *

* * @author Google, Inc. */ @SuppressWarnings("javadoc") public final class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer extends com.google.api.client.json.GenericJson { /** * The piece of text from the `source` that answers this suggested query. * The value may be {@code null}. */ @com.google.api.client.util.Key private java.lang.String answerText; /** * Populated if the prediction came from FAQ. * The value may be {@code null}. */ @com.google.api.client.util.Key private GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource faqSource; /** * Populated if the prediction was Generative. * The value may be {@code null}. */ @com.google.api.client.util.Key private GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource generativeSource; /** * Populated if the prediction was from intent matching. * The value may be {@code null}. */ @com.google.api.client.util.Key private GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource intentMatchingSource; /** * The system's confidence score that this answer is a good match for this conversational query. * The range is from 0.0 (completely uncertain) to 1.0 (completely certain). * The value may be {@code null}. */ @com.google.api.client.util.Key private java.lang.Float matchConfidence; /** * The piece of text from the `source` that answers this suggested query. * @return value or {@code null} for none */ public java.lang.String getAnswerText() { return answerText; } /** * The piece of text from the `source` that answers this suggested query. * @param answerText answerText or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer setAnswerText(java.lang.String answerText) { this.answerText = answerText; return this; } /** * Populated if the prediction came from FAQ. * @return value or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource getFaqSource() { return faqSource; } /** * Populated if the prediction came from FAQ. * @param faqSource faqSource or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer setFaqSource(GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource faqSource) { this.faqSource = faqSource; return this; } /** * Populated if the prediction was Generative. * @return value or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource getGenerativeSource() { return generativeSource; } /** * Populated if the prediction was Generative. * @param generativeSource generativeSource or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer setGenerativeSource(GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource generativeSource) { this.generativeSource = generativeSource; return this; } /** * Populated if the prediction was from intent matching. * @return value or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource getIntentMatchingSource() { return intentMatchingSource; } /** * Populated if the prediction was from intent matching. * @param intentMatchingSource intentMatchingSource or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer setIntentMatchingSource(GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource intentMatchingSource) { this.intentMatchingSource = intentMatchingSource; return this; } /** * The system's confidence score that this answer is a good match for this conversational query. * The range is from 0.0 (completely uncertain) to 1.0 (completely certain). * @return value or {@code null} for none */ public java.lang.Float getMatchConfidence() { return matchConfidence; } /** * The system's confidence score that this answer is a good match for this conversational query. * The range is from 0.0 (completely uncertain) to 1.0 (completely certain). * @param matchConfidence matchConfidence or {@code null} for none */ public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer setMatchConfidence(java.lang.Float matchConfidence) { this.matchConfidence = matchConfidence; return this; } @Override public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer set(String fieldName, Object value) { return (GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer) super.set(fieldName, value); } @Override public GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer clone() { return (GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer) super.clone(); } }




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