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/*
 * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except
 * in compliance with the License. You may obtain a copy of the License at
 *
 * http://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software distributed under the License
 * is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express
 * or implied. See the License for the specific language governing permissions and limitations under
 * the License.
 */
/*
 * This code was generated by https://github.com/googleapis/google-api-java-client-services/
 * Modify at your own risk.
 */

package com.google.api.services.contactcenterinsights.v1.model;

/**
 * Conversation metadata related to quality management.
 *
 *  This is the Java data model class that specifies how to parse/serialize into the JSON that is
 * transmitted over HTTP when working with the Contact Center AI Insights API. For a detailed
 * explanation see:
 * https://developers.google.com/api-client-library/java/google-http-java-client/json
 * 
 *
 * @author Google, Inc.
 */
@SuppressWarnings("javadoc")
public final class GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata extends com.google.api.client.json.GenericJson {

  /**
   * Information about agents involved in the call.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private java.util.List agentInfo;

  /**
   * An arbitrary integer value indicating the customer's satisfaction rating.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private java.lang.Integer customerSatisfactionRating;

  /**
   * An arbitrary string value specifying the menu path the customer took.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private java.lang.String menuPath;

  /**
   * The amount of time the customer waited to connect with an agent.
   * The value may be {@code null}.
   */
  @com.google.api.client.util.Key
  private String waitDuration;

  /**
   * Information about agents involved in the call.
   * @return value or {@code null} for none
   */
  public java.util.List getAgentInfo() {
    return agentInfo;
  }

  /**
   * Information about agents involved in the call.
   * @param agentInfo agentInfo or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata setAgentInfo(java.util.List agentInfo) {
    this.agentInfo = agentInfo;
    return this;
  }

  /**
   * An arbitrary integer value indicating the customer's satisfaction rating.
   * @return value or {@code null} for none
   */
  public java.lang.Integer getCustomerSatisfactionRating() {
    return customerSatisfactionRating;
  }

  /**
   * An arbitrary integer value indicating the customer's satisfaction rating.
   * @param customerSatisfactionRating customerSatisfactionRating or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata setCustomerSatisfactionRating(java.lang.Integer customerSatisfactionRating) {
    this.customerSatisfactionRating = customerSatisfactionRating;
    return this;
  }

  /**
   * An arbitrary string value specifying the menu path the customer took.
   * @return value or {@code null} for none
   */
  public java.lang.String getMenuPath() {
    return menuPath;
  }

  /**
   * An arbitrary string value specifying the menu path the customer took.
   * @param menuPath menuPath or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata setMenuPath(java.lang.String menuPath) {
    this.menuPath = menuPath;
    return this;
  }

  /**
   * The amount of time the customer waited to connect with an agent.
   * @return value or {@code null} for none
   */
  public String getWaitDuration() {
    return waitDuration;
  }

  /**
   * The amount of time the customer waited to connect with an agent.
   * @param waitDuration waitDuration or {@code null} for none
   */
  public GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata setWaitDuration(String waitDuration) {
    this.waitDuration = waitDuration;
    return this;
  }

  @Override
  public GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata set(String fieldName, Object value) {
    return (GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata) super.set(fieldName, value);
  }

  @Override
  public GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata clone() {
    return (GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata) super.clone();
  }

}