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/**
* Copyright (c) 2016, 2024, Oracle and/or its affiliates. All rights reserved.
* This software is dual-licensed to you under the Universal Permissive License (UPL) 1.0 as shown at https://oss.oracle.com/licenses/upl or Apache License 2.0 as shown at http://www.apache.org/licenses/LICENSE-2.0. You may choose either license.
*/
package com.oracle.bmc.cims;
import com.oracle.bmc.cims.requests.*;
import com.oracle.bmc.cims.responses.*;
/**
* Use the Support Management API to manage support requests. For more information, see [Getting
* Help and Contacting
* Support](https://docs.cloud.oracle.com/iaas/Content/GSG/Tasks/contactingsupport.htm).
*
* *Note**: Before you can create service requests with this API, you need to have an Oracle
* Single Sign On (SSO) account, and you need to register your Customer Support Identifier (CSI)
* with My Oracle Support.
*/
@jakarta.annotation.Generated(value = "OracleSDKGenerator", comments = "API Version: 20181231")
public interface IncidentAsync extends AutoCloseable {
/** Rebuilds the client from scratch. Useful to refresh certificates. */
void refreshClient();
/**
* Sets the endpoint to call (ex, https://www.example.com).
*
* @param endpoint The endpoint of the serice.
*/
void setEndpoint(String endpoint);
/** Gets the set endpoint for REST call (ex, https://www.example.com) */
String getEndpoint();
/**
* Sets the region to call (ex, Region.US_PHOENIX_1).
*
*
Note, this will call {@link #setEndpoint(String) setEndpoint} after resolving the
* endpoint. If the service is not available in this region, however, an
* IllegalArgumentException will be raised.
*
* @param region The region of the service.
*/
void setRegion(com.oracle.bmc.Region region);
/**
* Sets the region to call (ex, 'us-phoenix-1').
*
*
Note, this will first try to map the region ID to a known Region and call {@link
* #setRegion(Region) setRegion}.
*
*
If no known Region could be determined, it will create an endpoint based on the default
* endpoint format ({@link com.oracle.bmc.Region#formatDefaultRegionEndpoint(Service, String)}
* and then call {@link #setEndpoint(String) setEndpoint}.
*
* @param regionId The public region ID.
*/
void setRegion(String regionId);
/**
* Determines whether realm specific endpoint should be used or not. Set
* realmSpecificEndpointTemplateEnabled to "true" if the user wants to enable use of realm
* specific endpoint template, otherwise set it to "false"
*
* @param realmSpecificEndpointTemplateEnabled flag to enable the use of realm specific endpoint
* template
*/
void useRealmSpecificEndpointTemplate(boolean realmSpecificEndpointTemplateEnabled);
/**
* Operation to create a support ticket.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future createIncident(
CreateIncidentRequest request,
com.oracle.bmc.responses.AsyncHandler
handler);
/**
* Fetches csi number of the user.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future getCsiNumber(
GetCsiNumberRequest request,
com.oracle.bmc.responses.AsyncHandler
handler);
/**
* Gets details about the specified support ticket.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future getIncident(
GetIncidentRequest request,
com.oracle.bmc.responses.AsyncHandler handler);
/**
* Gets the status of the service.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future getStatus(
GetStatusRequest request,
com.oracle.bmc.responses.AsyncHandler handler);
/**
* During support ticket creation, returns the list of all possible products that Oracle Cloud
* Infrastructure supports.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future listIncidentResourceTypes(
ListIncidentResourceTypesRequest request,
com.oracle.bmc.responses.AsyncHandler<
ListIncidentResourceTypesRequest, ListIncidentResourceTypesResponse>
handler);
/**
* Returns the list of support tickets raised by the tenancy.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future listIncidents(
ListIncidentsRequest request,
com.oracle.bmc.responses.AsyncHandler
handler);
/**
* Updates the specified support ticket's information.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future updateIncident(
UpdateIncidentRequest request,
com.oracle.bmc.responses.AsyncHandler
handler);
/**
* Checks whether the requested user is valid.
*
* @param request The request object containing the details to send
* @param handler The request handler to invoke upon completion, may be null.
* @return A Future that can be used to get the response if no AsyncHandler was provided. Note,
* if you provide an AsyncHandler and use the Future, some types of responses (like
* java.io.InputStream) may not be able to be read in both places as the underlying stream
* may only be consumed once.
*/
java.util.concurrent.Future validateUser(
ValidateUserRequest request,
com.oracle.bmc.responses.AsyncHandler
handler);
}