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API client for accessing the SoftLayer API

There is a newer version: 0.3.4

package com.softlayer.api.service.ticket;

import com.softlayer.api.annotation.ApiProperty;
import com.softlayer.api.annotation.ApiType;
import com.softlayer.api.service.Entity;

/**
 * The SoftLayer_Ticket_Status data type models the state of a ticket as it is worked by SoftLayer and its customers. Tickets exist in one of three states: 

 * *'''OPEN''': Open tickets are considered unresolved issues by SoftLayer and can be assigned to a SoftLayer employee for work. Tickets created by portal or API users are created in the Open state.

 * *'''ASSIGNED''': Assigned tickets are identical to open tickets, but are assigned to an individual SoftLayer employee. An assigned ticket is actively being worked by SoftLayer.

 * *'''CLOSED''': Tickets are closed when the issue at hand is considered resolved. A SoftLayer employee can change a ticket's status from Closed to Open or Assigned if the need arises.

 * 

 * 

 * A ticket usually goes from the Open to Assigned to Closed states during its life cycle. If a ticket is forwarded from one department to another it may change from the Assigned state back to Open until it is assigned to a member of the new department. 
 *
 * @see SoftLayer_Ticket_Status
 */
@ApiType("SoftLayer_Ticket_Status")
public class Status extends Entity {

    /**
     * A ticket status' internal identifier.
     */
    @ApiProperty(canBeNullOrNotSet = true)
    protected Long id;

    public Long getId() {
        return id;
    }

    public void setId(Long id) {
        idSpecified = true;
        this.id = id;
    }

    protected boolean idSpecified;

    public boolean isIdSpecified() {
        return idSpecified;
    }

    public void unsetId() {
        id = null;
        idSpecified = false;
    }

    /**
     * A ticket status' name.
     */
    @ApiProperty(canBeNullOrNotSet = true)
    protected String name;

    public String getName() {
        return name;
    }

    public void setName(String name) {
        nameSpecified = true;
        this.name = name;
    }

    protected boolean nameSpecified;

    public boolean isNameSpecified() {
        return nameSpecified;
    }

    public void unsetName() {
        name = null;
        nameSpecified = false;
    }

    public static class Mask extends com.softlayer.api.service.Entity.Mask {

        public Mask id() {
            withLocalProperty("id");
            return this;
        }

        public Mask name() {
            withLocalProperty("name");
            return this;
        }

    }

}