com.tencentcloudapi.ccc.v20200210.models.StaffStatusMetrics Maven / Gradle / Ivy
Go to download
Show more of this group Show more artifacts with this name
Show all versions of tencentcloud-sdk-java-intl-en Show documentation
Show all versions of tencentcloud-sdk-java-intl-en Show documentation
Tencent Cloud API SDK for Java
/*
* Copyright (c) 2017-2018 THL A29 Limited, a Tencent company. All Rights Reserved.
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
package com.tencentcloudapi.ccc.v20200210.models;
import com.tencentcloudapi.common.AbstractModel;
import com.tencentcloudapi.common.SSEResponseModel;
import com.google.gson.annotations.SerializedName;
import com.google.gson.annotations.Expose;
import java.util.HashMap;
public class StaffStatusMetrics extends AbstractModel {
/**
* Agent email.
*/
@SerializedName("Email")
@Expose
private String Email;
/**
* Agent status free Available | busy Busy | rest On Break | notReady Not Ready | afterCallWork Post-call Adjustment | offline Offline
*/
@SerializedName("Status")
@Expose
private String Status;
/**
* Supplementary Information on Agent Status
*/
@SerializedName("StatusExtra")
@Expose
private StaffStatusExtra StatusExtra;
/**
* Total Online duration of the day.
*/
@SerializedName("OnlineDuration")
@Expose
private Long OnlineDuration;
/**
* Total Available duration of the day.
*/
@SerializedName("FreeDuration")
@Expose
private Long FreeDuration;
/**
* Total Busy duration of the day.
*/
@SerializedName("BusyDuration")
@Expose
private Long BusyDuration;
/**
* Total Not Ready status duration of the day.
*/
@SerializedName("NotReadyDuration")
@Expose
private Long NotReadyDuration;
/**
* Total Break duration of the day.
*/
@SerializedName("RestDuration")
@Expose
private Long RestDuration;
/**
* Total After Call Work duration of the day.
*/
@SerializedName("AfterCallWorkDuration")
@Expose
private Long AfterCallWorkDuration;
/**
* Reason for Break.
*/
@SerializedName("Reason")
@Expose
private String Reason;
/**
* Whether to reserve Break status.
*/
@SerializedName("ReserveRest")
@Expose
private Boolean ReserveRest;
/**
* Whether to reserve Not Ready status.
*/
@SerializedName("ReserveNotReady")
@Expose
private Boolean ReserveNotReady;
/**
* Cell phone answering pattern: 0 - Off | 1 - Only when Offline | 2 - Always.
*/
@SerializedName("UseMobileAccept")
@Expose
private Long UseMobileAccept;
/**
* Cell phone outbound call switch.
*/
@SerializedName("UseMobileCallOut")
@Expose
private Boolean UseMobileCallOut;
/**
* Last online timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
*/
@SerializedName("LastOnlineTimestamp")
@Expose
private Long LastOnlineTimestamp;
/**
* Last status timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
*/
@SerializedName("LastStatusTimestamp")
@Expose
private Long LastStatusTimestamp;
/**
* Get Agent email.
* @return Email Agent email.
*/
public String getEmail() {
return this.Email;
}
/**
* Set Agent email.
* @param Email Agent email.
*/
public void setEmail(String Email) {
this.Email = Email;
}
/**
* Get Agent status free Available | busy Busy | rest On Break | notReady Not Ready | afterCallWork Post-call Adjustment | offline Offline
* @return Status Agent status free Available | busy Busy | rest On Break | notReady Not Ready | afterCallWork Post-call Adjustment | offline Offline
*/
public String getStatus() {
return this.Status;
}
/**
* Set Agent status free Available | busy Busy | rest On Break | notReady Not Ready | afterCallWork Post-call Adjustment | offline Offline
* @param Status Agent status free Available | busy Busy | rest On Break | notReady Not Ready | afterCallWork Post-call Adjustment | offline Offline
*/
public void setStatus(String Status) {
this.Status = Status;
}
/**
* Get Supplementary Information on Agent Status
* @return StatusExtra Supplementary Information on Agent Status
*/
public StaffStatusExtra getStatusExtra() {
return this.StatusExtra;
}
/**
* Set Supplementary Information on Agent Status
* @param StatusExtra Supplementary Information on Agent Status
*/
public void setStatusExtra(StaffStatusExtra StatusExtra) {
this.StatusExtra = StatusExtra;
}
/**
* Get Total Online duration of the day.
* @return OnlineDuration Total Online duration of the day.
*/
public Long getOnlineDuration() {
return this.OnlineDuration;
}
/**
* Set Total Online duration of the day.
* @param OnlineDuration Total Online duration of the day.
*/
public void setOnlineDuration(Long OnlineDuration) {
this.OnlineDuration = OnlineDuration;
}
/**
* Get Total Available duration of the day.
* @return FreeDuration Total Available duration of the day.
*/
public Long getFreeDuration() {
return this.FreeDuration;
}
/**
* Set Total Available duration of the day.
* @param FreeDuration Total Available duration of the day.
*/
public void setFreeDuration(Long FreeDuration) {
this.FreeDuration = FreeDuration;
}
/**
* Get Total Busy duration of the day.
* @return BusyDuration Total Busy duration of the day.
*/
public Long getBusyDuration() {
return this.BusyDuration;
}
/**
* Set Total Busy duration of the day.
* @param BusyDuration Total Busy duration of the day.
*/
public void setBusyDuration(Long BusyDuration) {
this.BusyDuration = BusyDuration;
}
/**
* Get Total Not Ready status duration of the day.
* @return NotReadyDuration Total Not Ready status duration of the day.
*/
public Long getNotReadyDuration() {
return this.NotReadyDuration;
}
/**
* Set Total Not Ready status duration of the day.
* @param NotReadyDuration Total Not Ready status duration of the day.
*/
public void setNotReadyDuration(Long NotReadyDuration) {
this.NotReadyDuration = NotReadyDuration;
}
/**
* Get Total Break duration of the day.
* @return RestDuration Total Break duration of the day.
*/
public Long getRestDuration() {
return this.RestDuration;
}
/**
* Set Total Break duration of the day.
* @param RestDuration Total Break duration of the day.
*/
public void setRestDuration(Long RestDuration) {
this.RestDuration = RestDuration;
}
/**
* Get Total After Call Work duration of the day.
* @return AfterCallWorkDuration Total After Call Work duration of the day.
*/
public Long getAfterCallWorkDuration() {
return this.AfterCallWorkDuration;
}
/**
* Set Total After Call Work duration of the day.
* @param AfterCallWorkDuration Total After Call Work duration of the day.
*/
public void setAfterCallWorkDuration(Long AfterCallWorkDuration) {
this.AfterCallWorkDuration = AfterCallWorkDuration;
}
/**
* Get Reason for Break.
* @return Reason Reason for Break.
*/
public String getReason() {
return this.Reason;
}
/**
* Set Reason for Break.
* @param Reason Reason for Break.
*/
public void setReason(String Reason) {
this.Reason = Reason;
}
/**
* Get Whether to reserve Break status.
* @return ReserveRest Whether to reserve Break status.
*/
public Boolean getReserveRest() {
return this.ReserveRest;
}
/**
* Set Whether to reserve Break status.
* @param ReserveRest Whether to reserve Break status.
*/
public void setReserveRest(Boolean ReserveRest) {
this.ReserveRest = ReserveRest;
}
/**
* Get Whether to reserve Not Ready status.
* @return ReserveNotReady Whether to reserve Not Ready status.
*/
public Boolean getReserveNotReady() {
return this.ReserveNotReady;
}
/**
* Set Whether to reserve Not Ready status.
* @param ReserveNotReady Whether to reserve Not Ready status.
*/
public void setReserveNotReady(Boolean ReserveNotReady) {
this.ReserveNotReady = ReserveNotReady;
}
/**
* Get Cell phone answering pattern: 0 - Off | 1 - Only when Offline | 2 - Always.
* @return UseMobileAccept Cell phone answering pattern: 0 - Off | 1 - Only when Offline | 2 - Always.
*/
public Long getUseMobileAccept() {
return this.UseMobileAccept;
}
/**
* Set Cell phone answering pattern: 0 - Off | 1 - Only when Offline | 2 - Always.
* @param UseMobileAccept Cell phone answering pattern: 0 - Off | 1 - Only when Offline | 2 - Always.
*/
public void setUseMobileAccept(Long UseMobileAccept) {
this.UseMobileAccept = UseMobileAccept;
}
/**
* Get Cell phone outbound call switch.
* @return UseMobileCallOut Cell phone outbound call switch.
*/
public Boolean getUseMobileCallOut() {
return this.UseMobileCallOut;
}
/**
* Set Cell phone outbound call switch.
* @param UseMobileCallOut Cell phone outbound call switch.
*/
public void setUseMobileCallOut(Boolean UseMobileCallOut) {
this.UseMobileCallOut = UseMobileCallOut;
}
/**
* Get Last online timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
* @return LastOnlineTimestamp Last online timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
*/
public Long getLastOnlineTimestamp() {
return this.LastOnlineTimestamp;
}
/**
* Set Last online timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
* @param LastOnlineTimestamp Last online timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
*/
public void setLastOnlineTimestamp(Long LastOnlineTimestamp) {
this.LastOnlineTimestamp = LastOnlineTimestamp;
}
/**
* Get Last status timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
* @return LastStatusTimestamp Last status timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
*/
public Long getLastStatusTimestamp() {
return this.LastStatusTimestamp;
}
/**
* Set Last status timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
* @param LastStatusTimestamp Last status timestamp.
Note: This field may return null, indicating that no valid values can be obtained.
*/
public void setLastStatusTimestamp(Long LastStatusTimestamp) {
this.LastStatusTimestamp = LastStatusTimestamp;
}
public StaffStatusMetrics() {
}
/**
* NOTE: Any ambiguous key set via .set("AnyKey", "value") will be a shallow copy,
* and any explicit key, i.e Foo, set via .setFoo("value") will be a deep copy.
*/
public StaffStatusMetrics(StaffStatusMetrics source) {
if (source.Email != null) {
this.Email = new String(source.Email);
}
if (source.Status != null) {
this.Status = new String(source.Status);
}
if (source.StatusExtra != null) {
this.StatusExtra = new StaffStatusExtra(source.StatusExtra);
}
if (source.OnlineDuration != null) {
this.OnlineDuration = new Long(source.OnlineDuration);
}
if (source.FreeDuration != null) {
this.FreeDuration = new Long(source.FreeDuration);
}
if (source.BusyDuration != null) {
this.BusyDuration = new Long(source.BusyDuration);
}
if (source.NotReadyDuration != null) {
this.NotReadyDuration = new Long(source.NotReadyDuration);
}
if (source.RestDuration != null) {
this.RestDuration = new Long(source.RestDuration);
}
if (source.AfterCallWorkDuration != null) {
this.AfterCallWorkDuration = new Long(source.AfterCallWorkDuration);
}
if (source.Reason != null) {
this.Reason = new String(source.Reason);
}
if (source.ReserveRest != null) {
this.ReserveRest = new Boolean(source.ReserveRest);
}
if (source.ReserveNotReady != null) {
this.ReserveNotReady = new Boolean(source.ReserveNotReady);
}
if (source.UseMobileAccept != null) {
this.UseMobileAccept = new Long(source.UseMobileAccept);
}
if (source.UseMobileCallOut != null) {
this.UseMobileCallOut = new Boolean(source.UseMobileCallOut);
}
if (source.LastOnlineTimestamp != null) {
this.LastOnlineTimestamp = new Long(source.LastOnlineTimestamp);
}
if (source.LastStatusTimestamp != null) {
this.LastStatusTimestamp = new Long(source.LastStatusTimestamp);
}
}
/**
* Internal implementation, normal users should not use it.
*/
public void toMap(HashMap map, String prefix) {
this.setParamSimple(map, prefix + "Email", this.Email);
this.setParamSimple(map, prefix + "Status", this.Status);
this.setParamObj(map, prefix + "StatusExtra.", this.StatusExtra);
this.setParamSimple(map, prefix + "OnlineDuration", this.OnlineDuration);
this.setParamSimple(map, prefix + "FreeDuration", this.FreeDuration);
this.setParamSimple(map, prefix + "BusyDuration", this.BusyDuration);
this.setParamSimple(map, prefix + "NotReadyDuration", this.NotReadyDuration);
this.setParamSimple(map, prefix + "RestDuration", this.RestDuration);
this.setParamSimple(map, prefix + "AfterCallWorkDuration", this.AfterCallWorkDuration);
this.setParamSimple(map, prefix + "Reason", this.Reason);
this.setParamSimple(map, prefix + "ReserveRest", this.ReserveRest);
this.setParamSimple(map, prefix + "ReserveNotReady", this.ReserveNotReady);
this.setParamSimple(map, prefix + "UseMobileAccept", this.UseMobileAccept);
this.setParamSimple(map, prefix + "UseMobileCallOut", this.UseMobileCallOut);
this.setParamSimple(map, prefix + "LastOnlineTimestamp", this.LastOnlineTimestamp);
this.setParamSimple(map, prefix + "LastStatusTimestamp", this.LastStatusTimestamp);
}
}
© 2015 - 2025 Weber Informatics LLC | Privacy Policy