file.newsgroup.cars.103032 Maven / Gradle / Ivy
From: [email protected] (Mark Monninger)
Subject: Re: Car buying story, was: Christ, another dealer service scam...
In article <[email protected]>
[email protected] (Dan Day) writes:
> ...(relates an experience similar to mine) ...
> Then comes the part I wish I could have videotaped. As we go out
> the front door, the sales manager SHOUTS across the entire showroom,
> customers and all, "Go ahead! You DESERVE to buy a Nissan!"
> So my friend bought a Sentra.
> ...
This kind of behavior is what I was shocked by in my 'experience'. For
crying out loud, how do these turkeys think they can talk to customers
this way and still stay in business? Again, I don't expect sales people to
bow, scrape, and grovel in my presence but I sure don't expect to be
abused either. I was very surprised by the way the sales people talked to
me and in other 'negotiating' sessions I overheard in neighboring sales
cubicles. Evidently, their success rate is high enough that they continue
to do business this way. There must be a lot of people out there who are
easy to intimidate.
On the other hand, I'm not sure about the 'one price, no haggling'
approach that Saturn and other are starting to use. I guess if their fixed
price is fair it's OK. Maybe the best approach is to do your homework
before you go in. Find out the invoice prices of the car, add a reasonable
profit for the dealer ($200-$300??), offer them that price and stick to
it. If they get abusive, just leave. Then, don't let them try to screw you
after the deal is agreed on.
Mark